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Privacy Policy

Last updated: 01/05/2026

1. General Information

In compliance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD), users are informed about the processing of their personal data on this website.

Data Controller: Jose Luis Valbuena Lugo

Trade Name: Tu Punto Digital

Tax ID: Z0414032Z

Address: Torrevieja, Alicante, Spain

Contact Email: tupuntodigital.es@gmail.com

Phone: +34 644 527 140

2. Personal Data That May Be Collected

Through this website, the following personal data may be collected when users voluntarily provide them through forms, email, WhatsApp or other contact means:

  • Identification Data: first name and last name, if provided.
  • Contact Data: email address and phone number.
  • Project Data: existence or not of a website, name or URL of the website, project needs, message or inquiry sent.
  • Professional or Commercial Data: information related to business, activity or requested service.
  • Navigation Data: IP address, browser, device, pages visited or other data derived from cookie use, when applicable.

The user guarantees that the provided data is truthful, accurate and up-to-date.

3. Purposes of Processing

Personal data will be processed for the following purposes:

  • Handle Inquiries: respond to information requests received through forms, email or WhatsApp.
  • Send Quotes: evaluate project needs and prepare personalized commercial proposals.
  • Provide Services: manage web design, website restoration, maintenance, hosting, SEO, GEO, automation and other related digital services.
  • Manage Communications: maintain contact with clients or interested parties during the professional relationship.
  • Commercial Communications: send information about own related services, such as maintenance, hosting, web improvements or digital services, when there is a legal basis for it.
  • Web Analysis: measure website usage and improve its functioning, always in accordance with the Cookie Policy.

4. Legal Basis for Processing

The processing of personal data is based on the following legal bases:

  • User Consent: when the user submits a form, accepts the privacy policy or consents to the use of non-necessary cookies.
  • Pre-contractual Measures: when the user requests information, quotes or service evaluation.
  • Contract Execution: when the user contracts a professional service.
  • Legal Obligation: when it is necessary to keep information to comply with tax, accounting or legal obligations.
  • Legitimate Interest: to maintain communications related to previously requested or contracted services, provided that user rights do not prevail.

5. Data Retention

Personal data will be retained for the time necessary to fulfill the purpose for which it was collected and, subsequently, during the legally required periods.

  • Inquiries and Quotes: up to 24 months from the last communication, unless the user requests deletion earlier.
  • Client Data: during the professional relationship and the time necessary to address possible liabilities.
  • Tax or Accounting Data: during the periods required by applicable regulations.
  • Commercial Communications: until the user withdraws consent or requests to stop receiving them.
  • Cookie Data: as indicated in the Cookie Policy.

6. Data Communication to Third Parties

Personal data will not be sold or transferred to third parties for commercial purposes.

However, for the proper functioning of the website and service provision, some providers may access certain personal data as data processors:

  • Web Hosting Provider: Hostinger, for website hosting and associated services.
  • Email Provider: for receiving and managing communications.
  • Analytics Tools: such as Google Analytics, only if implemented and the user gives consent when necessary.
  • Email Marketing Tools: such as Mailchimp or similar, only if incorporated in the future and in accordance with applicable regulations.
  • Messaging Services: WhatsApp, when users voluntarily contact through this means.
  • Public Administrations: when there is a legal obligation.

When necessary, efforts will be made to work with providers that offer adequate guarantees of compliance in data protection.

7. International Data Transfers

Some technological tools or providers may be located outside the European Economic Area or perform international data transfers, as may occur with Google, Meta, Mailchimp or other technology providers.

If these services are used, the guarantees provided by current regulations will be applied, such as standard contractual clauses, adequacy decisions or other legally valid mechanisms.

8. User Rights

Users can exercise the following rights regarding data protection:

  • Access: know what personal data is being processed.
  • Rectification: request correction of inaccurate data.
  • Erasure: request deletion of data when appropriate.
  • Objection: object to certain processing.
  • Restriction of Processing: request limitation of data use.
  • Portability: receive data in structured format, when applicable.
  • Withdrawal of Consent: withdraw consent given at any time.

To exercise these rights, users can send a request to tupuntodigital.es@gmail.com, indicating the right they wish to exercise and providing sufficient information to verify their identity.

9. Data Security

Tu Punto Digital applies reasonable technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration or disclosure.

  • Use of SSL/HTTPS certificate.
  • Access control to used accounts and systems.
  • Updates and maintenance of the website and associated services.
  • Responsible use of technology providers.

However, no computer system is completely secure, so the absolute security of information transmitted over the Internet cannot be guaranteed.

10. Commercial Communications

Users may receive communications related to Tu Punto Digital's own services, such as web maintenance, hosting, technical improvements, SEO, automation or other digital services, when they have requested information, there is a previous relationship or they have given their consent.

Users can object at any time to receiving commercial communications by writing to tupuntodigital.es@gmail.com.

11. Minors

This website is not directed at minors. Personal data of minors is not knowingly collected. If it is detected that a minor has provided personal data without authorization, the data will be deleted when appropriate.

12. Cookies

This website may use technical, analytical, personalization or advertising cookies as indicated in the Cookie Policy.

13. Complaints to Supervisory Authority

If users consider that the processing of their personal data violates applicable regulations, they may file a complaint with the Spanish Data Protection Agency (AEPD) through its official website: www.aepd.es.

14. Changes to This Policy

Tu Punto Digital may modify this Privacy Policy to adapt it to legal, technical or service changes. The current version will be the one published on this page.

15. Contact

For any inquiry about this Privacy Policy, you can contact: